1) Login to you app and go to My account page.
2) Scroll down and click on the Delete Account link:
3) Complete the steps mentioned on the screen:
Terminating Your Account. You may terminate your account with us at any time through the account settings in your Sharecare account, by contacting our Customer Service, or emailing privacy@sharecare.com. Terminating your account will revoke any applicable consents or opt-ins but will be subject to any data retention requirements as described below.
Your Use After Termination of an Enterprise Program. Upon termination by you or Sharecare of the relationship with your Enterprise Organization, you may have the opportunity, under certain Services, to continue to use your personal profile and to access information about yourself, including Personal Information provided by an Enterprise Organization, in that profile. In order for you to continue to access the personal health information provided by your Enterprise Organization, you may need to execute a voluntary HIPAA Authorization or other express consent allowing Sharecare to receive and use your personal health information. If you choose not to authorize Sharecare to receive such information about you, you may not be able to use some of the Services or features of the Services. Information that you were able to access as part of an Enterprise Program may no longer be available to you post-termination without such authorization. If you continue to use Services made available by Sharecare after termination of the relationship with your Enterprise Organization, your Sharecare account will continue to be governed by the Sharecare Terms of Use and Privacy Policy.
Retention of Collected Information. Except as otherwise permitted or required by applicable law or regulatory requirements, we will retain your Personal Information only for as long as we believe it is necessary to fulfill the purposes for which the Personal Information was collected (including for the purpose of meeting any legal, accounting or other reporting requirements or obligations). You may request that we delete the Personal Information about you that we hold, as described above.
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