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  1. Sharecare Behavioral Health DTx Help Center
  2. Technical Issues

Technical Issues

Any technical issues about the app

Device Synchronization Issues

  • Fitbit Account Troubleshooting
  • How to Connect to Apple Health
  • How to Connect to Google Fit

Reminders and Notifications

  • I am not receiving any notifications!
  • Reminders not working on Android?

General Issues

  • Cannot play lessons or bonus media content
  • How to open zoom meeting on Safari
  • How can I reset my password?
  • How can I change my password?
  • My progress was reset to module 1!
  • Modules of the program are locked!
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Sharecare Behavioral Health DTx Help Center
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