How to connect to Fitbit

1. Download the Fitbit app on your smartphone or tablet.
   • Download the Fitbit app. It’s free and can be downloaded here.
     
     
2. Create a Fitbit account.
   
   • After downloading the Fitbit app, follow the prompts to create a free account.
     
     
3. Connect your Fitbit account to Eat Right Now 
   • Open the Eat Right Now app on your smartphone or tablet
   • Select the Account icon (bottom right corner) and select the dropdown next to My Stats
   • Select My Device and Connect to Fitbit which will open a separate window. In this window, enter your Fitbit username and password.
   • Click Login.
   • Select what data you would like Fitbit to sync to Eat Right Now.  We recommend clicking "Allow All". 
   • Once you've completed these steps, your Fitbit devices should be connected to your Eat Right Now account.
   • Please give Fitbit up to 48 hours to connect and start transmitting information to your Eat Right Now account
   • If you do not see your Fitbit data syncing to Eat Right Now or if it is syncing incorrectly, please submit a request.
   • Click here for instructions on how to connect your Fitbit Aria Air scale to your Fitbit account.

4. Fitbit Health Solutions (FHS) Customer Support Team 

   Questions?
   If you have questions about ordering from the store or need assistance with your Fitbit device, contact Fitbit Health Solutions support team:
   Call 844-5-FITBIT (844-534-8248) or visit them online at help.fitbit.com/cwsupport, select the "Employee Wellness & Health Plan Members" option to connect via email.

   When to contact:
   Difficulty with ordering (exchanges/returns)
   Device troubleshooting/syncing issues
   Questions about website functionality/features