- Download the Fitbit app on your smartphone or tablet.
- Download the Fitbit app. It’s free and can be downloaded here.
- Download the Fitbit app. It’s free and can be downloaded here.
- Create a Fitbit account.
- After downloading the Fitbit app, follow the prompts to create a free account.
- After downloading the Fitbit app, follow the prompts to create a free account.
- Connect your Fitbit account to Eat Right Now
- Open the Eat Right Now app on your smartphone or tablet
- Select the Account icon (bottom right corner) and select the dropdown next to My Stats
- Select My Device and Connect to Fitbit which will open a separate window. In this window, enter your Fitbit username and password.
- Click Login.
- Select what data you would like Fitbit to sync to Eat Right Now. We recommend clicking "Allow All".
- Once you've completed these steps, your Fitbit devices should be connected to your Eat Right Now account.
- Please give Fitbit up to 48 hours to connect and start transmitting information to your Eat Right Now account
- If you do not see your Fitbit data syncing to Eat Right Now or if it is syncing incorrectly, please submit a request.
- Click here for instructions on how to connect your Fitbit Aria Air scale to your Fitbit account.
-
Fitbit Health Solutions (FHS) Customer Support Team
Questions?
If you have questions about ordering from the store or need assistance with your Fitbit device, contact Fitbit Health Solutions support team:
Call 844-5-FITBIT (844-534-8248) or visit them online at help.fitbit.com/cwsupport, select the "Employee Wellness & Health Plan Members" option to connect via email.When to contact:
Difficulty with ordering (exchanges/returns)
Device troubleshooting/syncing issues
Questions about website functionality/features